This Privacy Policy explains what data is processed when you use the Subtrim iOS app (the “App”) and getsubtrim.com (together, the “Service”), why, and the choices you have. The Service is operated by Free Virtual Number Ltd (“Subtrim”, “we”, “us”).
The short version
- There is no account. We never ask for your name, email address or phone number to use the App.
- Your subscription list, notes and settings are stored only on your iPhone. We have no copy of them.
- The App sends anonymous usage and crash data to help us improve it. You can switch this off in Settings → Share usage data.
- Subtrim Pro purchases are processed by Apple. We never see your card details.
- We do not track you across apps or websites, and we do not sell data.
Data that stays on your device
The subscriptions you add (service, price, currency, billing cycle, payment dates, notes, cancellation status) and your preferences are stored on your iPhone. They are included in your device backup if you back up your iPhone, under Apple’s terms. Reminders are created on your iPhone.
Statement import. When you import a bank statement (a PDF, a CSV file or a screenshot), the file is read on your iPhone only. Nothing from the statement is uploaded or stored; the App keeps only the subscriptions you confirm and, when you name a merchant yourself, that name and category for your next import. You can delete these names in Settings.
Deleting the App deletes this data.
Data we collect
Purchase data. When you buy Subtrim Pro, Apple processes the payment. A third-party service provider confirms the purchase so that Subtrim Pro can be unlocked and restored; it receives an anonymous identifier, your subscription status and the purchase information from the App Store. We never receive your Apple Account, name or payment details.
Usage data. With your usage-data preference on, the App sends anonymous usage data to a third-party analytics provider: which features are used, together with general information such as your device model, iOS version, language and country. The App never sends the names of your subscriptions, notes, prices or anything you type. The App does not track you and does not ask for tracking permission.
Crash data. With your usage-data preference on, a third-party provider receives crash reports with technical information about the error, your device, iOS and app version.
Catalog and logos. The App may download updates of the service catalog and service logos. Like any internet request, this shows your IP address to the provider that delivers them. These requests carry no identifier of you.
Support data. If you contact us, we receive your email address and what you write. The support email the App prepares includes your app and iOS version so that we can help faster; you can remove anything before sending.
How we use data
- To verify purchases, unlock Subtrim Pro and restore it on your other devices.
- To understand which features are used and to improve the App.
- To find and fix crashes.
- To keep the service catalog and cancellation guides up to date.
- To answer your support requests.
- To comply with legal obligations.
Your choices
Usage and crash data. Turn off Settings → Share usage data in the App. Analytics and crash reporting stop immediately and stay off on later launches; pending crash reports are discarded.
Notifications. Reminders need notification permission, which you can change at any time in iOS Settings.
Your subscription list. Edit or delete any subscription in the App, or delete the App to remove everything.
Legal bases
Where the EU/UK GDPR or the Turkish Personal Data Protection Law No. 6698 (KVKK) applies, we process purchase data because it is necessary to provide the Service you bought (performance of a contract), usage and crash data based on our legitimate interest in improving and securing the App, which you can object to with the switch described above, and support data to answer your request. Website analytics cookies are used only with your consent.
How we share data
We do not sell personal data. We work with carefully selected third-party service providers that process data on our behalf, only to provide their service to us:
- Apple – App Store purchases, subscriptions and refunds.
- Service providers – purchase confirmation, anonymous analytics and crash reporting, and delivery of the service catalog.
We may also disclose data when required by law or to protect the rights and safety of our users or others.
International transfers
Our service providers may store and process data outside your country, including in the United States. Transfers are made in line with applicable law, for example under standard contractual clauses and KVKK Article 9.
How long we keep data
Purchase records are kept for as long as needed to provide Subtrim Pro and to meet legal and accounting obligations. Analytics data is kept for up to 14 months and crash data for 90 days. Support emails are kept for as long as needed to resolve your request. Data on your device stays until you delete it or the App.
Your rights
Subject to applicable law, you have the right to learn whether we process your data and to access it, to have it corrected or deleted, to object to or restrict certain processing, and to data portability. If you are in Türkiye, you can exercise the rights listed in Article 11 of KVKK.
Because we hold no account for you, we identify your data by the anonymous ids shown in the App under Settings → Version. Send them with your request to contact@getsubtrim.com. You also have the right to lodge a complaint with your data protection authority (in Türkiye, the Personal Data Protection Authority).
Security
Data on your device is protected by iOS. Data the App sends is encrypted in transit. No method of transmission or storage is completely secure, but we work to protect your data and to respond quickly to any incident.
Children
The Service is not intended for children under 13 (or the age required in your country). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the new version on this page and change the “Last updated” date. If the changes are significant, we will let you know in the App.
Contact
If you have questions about this Privacy Policy or your data, contact Free Virtual Number Ltd at contact@getsubtrim.com or visit our contact page.