This Purchase Policy explains how purchases in the Subtrim app work. It is part of our Terms of Service.
Payments through Apple
All purchases in Subtrim are in-app purchases made through Apple’s App Store and charged to your Apple Account. The price, in your local currency, is shown in the App and in Apple’s payment sheet before you confirm. Applicable taxes are handled by Apple.
Subtrim Pro
- Without Subtrim Pro you can add and manage a limited number of subscriptions; this limit may change. Subtrim Pro removes the limit and unlocks statement import and the full insights, as described in the App.
- Subtrim Pro is offered as a weekly and a yearly auto-renewable subscription.
- Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before the current period ends. Your Apple Account is charged for the renewal within 24 hours before the end of the period.
- You can manage or cancel your subscription on your iPhone under Settings → [your name] → Subscriptions, or from Settings → My plan in the App. After you cancel, you keep Pro until the end of the period you have paid for.
- If a free trial or introductory offer is shown, its terms are stated in the App before you subscribe. Any unused part of a trial ends when you purchase a subscription.
Restoring purchases
Subtrim Pro is linked to the Apple Account that bought it. On a new device, or after reinstalling, open the paywall or Settings → Restore purchases while signed in with that Apple Account.
Refunds
Because payments are processed by Apple, refunds are handled by Apple under its policies. You can request a refund at reportaproblem.apple.com. If something went wrong with a purchase, for example Pro is not unlocked after paying, please contact us before buying again so that we can help.
Price changes
We may change prices for future purchases or renewal periods. Apple will inform you about subscription price changes and, where required, ask for your consent before the new price applies.
Contact
For questions about a purchase, contact us at contact@getsubtrim.com or through Settings → Help and contact in the App.